Neon Consumer Privacy Notice

FACTS - WHAT DOES NEON COMMERCE, INC. (“NEON”) DO WITH YOUR PERSONAL INFORMATION?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:Account balancesPayment history, transaction history, and purchase historyAccount transactions

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Neon chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information

For our everyday business purposes– such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Does Neon share? Yes. Can you limit this sharing? No.

For our marketing purposes–to offer our products and services to you - Does Neon share? Yes. Can you limit this sharing? No.

For joint marketing with other financial companies - Does Neon share? No.

For our affiliates’ everyday business purposes–information about your transactions and experiences. Does Neon share? No.

For our affiliates’ everyday business purposes–information about your creditworthiness. Does Neon share? No.

For our affiliates to market to you - Does Neon share? No.
For nonaffiliates to market to you - Does Neon share? No.

Questions - Email support@neonpay.com or visit us online at neonpay.com

Who We Are

Who is providing this notice? Neon Commerce, Inc.

What We Do

How does Neon protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.  We store your information with third party cloud services providers who maintain secure physical servers in secure storage locations.

How does Neon collect my personal information? We collect your personal information, for example, when you:open an accountprovide account informationmake deposits into your accountgive us your contact informationWe also collect your personal information from other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit onlysharing for affiliates’ everyday business purposes – information about your creditworthinessaffiliates from using your information to market to yousharing for nonaffiliates to market to youState laws and individual companies may give you additional rights to limit sharing.   See below for more on your rights under state law

Definitions

Affiliates - Companies related by common ownership or control. They can be financial and nonfinancial companies.Neon has no affiliates.

Nonaffiliates - Companies not related by common ownership or control. They can be financial and nonfinancial companies.Nonaffiliates we share with may include our service providers (e.g., third parties that provide hosting, information technology, marketing, and analytics services on our behalf), payment processors, advertising partners, our customers, and other parties.

Joint marketing - A formal agreement between nonaffiliated financial companies that together market financial products or services to you.Neon doesn’t jointly market.